Refund Policy

At SJK Toys, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you may return unused and unopened items in their original packaging within 30 days of delivery for a full refund.

 

We carefully review all returns to ensure that items are eligible for refund, so please make sure the products are in the same condition as when you received them.

 

If your order arrives damaged, defective, or with missing pieces, please contact us immediately at contact@sjktoys.com with details of the issue and photos if possible. We will arrange a replacement or issue a full refund at no additional cost to you.

 

Our goal is to resolve any problems quickly so that your experience with SJK Toys remains positive.

 

Please note that change of mind returns are not eligible for refunds.

 

Refunds are typically processed within 5–10 business days after we receive the returned items. Payments will be returned to the original payment method used during checkout.

 

We encourage you to contact us with any questions about returns or refunds. Our team is here to ensure that your shopping experience is smooth, reliable, and worry-free, and that every SJK Toys product reaches you in perfect condition, ready to inspire creativity and fun.